Privacy Policy

PERSONAL DETAILS

While you are making a transaction with us by renting our cycles, Besports might request you to provide some or all of the personal details mentioned below:

  • Name
  • Phone number
  • Email address
  • Credit card or debit card details (if transaction is made using card)
  • Address

WHY WE COLLECT PERSONAL DETAILS

We collect your details for the following reasons:

  • Administration purposes
  • To assist us in improving the variety of products and services we provide you
  • Maintenance of service and rental records
  • To inform you of any sudden changes in our website or the services we provide
  • Contact you about the rental service you have purchased from us (especially for monthly and annual rental customers)
  • Marketing (see subheading for further information)

HOW WE STORE YOUR PERSONAL DETAILS

We store your data electronically on protected cloud-based systems. Our software providers use secure servers and follow all regulations of the General Data Protection Regulation (GDPR). Additionally, we save personal details in hardcopy format on papers. This information is kept protected and is logged in accordance to all the financial records storage requirements. We take all necessary measures to protect your personal details.

MARKETING

We maintain an email marketing list to keep our customers up to date with our offers and events. This list is operated on a double opt-in basis which requires you to subscribe to our list. We do not hand out your details to any third parties. If you wish to unsubscribe to our emails you simply have to click the unsubscribe button at the bottom of every mail.

YOUR RIGHTS

You have the total right to get, request to correct or erase any details we have about you. Send us a request to Wathba@flsbikes.com and your request will be fulfilled within 30 days.